Mystery Shopping

We cover both FMCG & Non-FMCG.

Given our expertise in doing in-store tracking and auditing, we are able to conduct mystery shopping for any companies, be it FMCG or non-FMCG (ie. F&B, financial institutions) to help you anonymously.

Our skilled yet seemingly 'ordinary and normal' mystery shopper will help you to evaluate customer satisfaction, brand recall, employees/dealers service quality and product knowledge.